Working in facilities management means developing a varied set of facilitation skills and being responsible for a number of different areas and services which enable a business to work effectively and efficiently. The requisite skills to perform as a facility personnel in an establishment requirespecial training which is the main trust of this program Participants expected : Facility management personnel or those wishing to gather expertise for future engagement. Content: ?Roles of facility managers and customers satisfaction ?Financial resources management in facility quarters ?Risk management for facility managers ?Business continuity management in facilities