Training Details

Bank operations staff and critical behavioural issues
Provider: symantic
Duration: 3 days
Starting Date: 2020-04-06
Ending Date: 2020-04-08
Attendant Fee: NGN 120,000
Venue: 20 Harvard Road, Sabo Yaba , Lagos State, Nigeria
Posted on: 28th Nov, 2019 11:26:03 AM
Event Description
Smooth and effective banking operations coupled with good attitudinal behaviour is seriously lacking in banks. As a result a lot of customers are dissatisfied and keep on moving from one bank to another in search of good banking operations. There are a lot of employees of bank that have good mastery of their day to day jobs but lack the necessary behavioural tendencies to make a customer satisfied. Also, there are a lot of bank employees that have the necessary attitudinal tendencies but lack the core knowledge of banking operations. Participants in this course will be exposed of the necessary combination of mastery of core banking operations and attitudinal mix.
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