Training Details

Bank operations deliverables and critical behavioural issues
Provider: symantic
Duration: 3 days
Starting Date: 2019-10-07
Ending Date: 2019-10-09
Attendant Fee: NGN 120,000
Venue: 20 Harvard Road, Sabo Yaba , Lagos State, Nigeria
Posted on: 1st Nov, 2018 07:29:37 AM
Event Description
Smooth and effective banking operations coupled with good attitudinal behaviour is seriously lacking in banks. As a result a lot of customers are dissatisfied and keep on moving from one bank to another in search of good banking operations. There are a lot of employees of bank that have good mastery of their day to day jobs but lack the necessary behavioural tendencies to make a customer satisfied. Also, there are a lot of bank employees that have the necessary attitudinal tendencies but lack the core knowledge of banking operations. Participants in this course will be exposed of the necessary combination of mastery of core banking operations and attitudinal mix. Participants expected: Bank operations employees of all cadres, compliance employees of all cadres, regulators compliance offi
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